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Why Branding Is Important In Marketing

Branding’s origins were simple, it referred to the logo, look, and symbols associated with making a company stand out. Today’s definitions of a brand is more complex. Branding today refers to a company’s personality, it’s identity both internal and external made up of its look, logo, messages, mission, products, services, and the overall value and experience it can afford to a customer.

Brands should solve problems. A good brand is the solution, it’s what should back your business up when your customer encounters a hold-up. A strong brand should clearly deliver a message, act as a guarantee and confirm marketplace credibility, emotionally connect with consumers, encourage them to make purchases and create loyalty over time. If you really think about it, your favorite clothing or tech brands have probably done this with you over time.

When thinking of building your brand, it is important to think beyond the products and services you offer. Instead, you should begin with the consumer, ask yourself what their needs and wants are and begin to build your brand by asking what value you bring to them. What is the promise you can make to your consumer? Where can you, your company, your brand take them? What is the experience you can offer them?

Beyond just making the purchase, your branding should create a positive experience that creates customer loyalty. You can ask yourself, did the customer have a positive experience during the purchase? Did the product or service perform better than expected? Was the quality as good or better than promised?

Strong brands create loyal customers and also loyal employees. Building a corporate culture, a strong brand that employees believe in even from the inside is just as important as your exterior culture. Employees who believe in their company, its brand and culture than become the best mouthpieces for that company to potential customers.