You may have heard experts talk about brand perception or maybe you remember an old college class you took that talked about how important brand perception can be for your business. Brand perception is indubitably an important part of getting your business to work once it’s on it’s feet. It has to do with how consumers identify and connect with your brand based on sensory stimulants and past experiences and interactions with it. It’s important to make sure that this is a positive experience for your customers, this will help to build word-of-mouth (one of the most important methods of organic advertising) and brand loyalty. We would like to share with you 6 steps to help manage your companies brand perception and use it to your advantage.
- Measure: Get the right tools to measure brand perception in your target audience. Identify your metrics, what is important for you to measure. Recognition? Positive or negative feedback?
- Understand the inside: Understand the internal brand perception within your company and find out how that may be affecting what’s going on external to the business.
- Learn more: Once you’ve gathered date…gather some more. Learn more about your specific consumer’s experiences by customized research and discover if your brand is reaching their needs.
- Adapt to change: Brand perception is an always evolving relationship, with ups and downs, when things don’t go as well assess your brand performance and adapt spending.
- Understand the stages: Make sure you understand exactly how brand perception shifts through every stage of market funneling, from awareness purchase and loyalty.
- Compare and Contract: compare your brand performance with competitors and adapt your strategies to position your brand within the marketplace.
Take control of your business’s brand perception and see the results in your ROI!
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